Mithun A. Sridharan is the Founder & Managing Director of Think Insights, a thought leader in strategy, management, data literacy and more. In today's competitive landscape, the ability to deliver ...

The Somali proverb “Ama buur ahow, ama buur ku tirso”— “Either be a mountain or lean on a mountain”—offers a concise framework for understanding power, survival, and strategic choice. Rooted in a ...

Customer experience is everything – in fact, 61% of people are unlikely to return to a brand that does not provide, at minimum, a satisfactory one[1]. And when it comes to experience, personalisation ...

Ed tech maturity models help colleges assess digital progress, identify gaps, and plan smarter tech investments. Early-stage issues like siloed systems and manual workarounds signal the need for ...