As a result, I was impressed recently with the pragmatic guidance and recommendations on leading business growth in a new book, The Growth Leader, by Scott K. Edinger. Scott speaks from decades of ...
At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...
When future historians look back on the 2020s, they will see it as a decade defined by—among other things—revolutionary artificial intelligence (AI) breakthroughs. While the hype for AI, particularly ...
In the demanding landscape of retail banking operations, where customer satisfaction directly impacts institutional ...
Approval and sponsorship for an information security strategy is only the beginning. Implementation of the strategy is when risk is truly mitigated, and applying these five principles is vital to ...
Despite its central importance to the success of every business, customer experience is rarely implemented as effectively as it could be by leadership teams. This happens because customer experience ...
Abstract: Enterprise Resource Planning (ERP) systems have become essential tools for organizations seeking to integrate and streamline business functions such as finance, human resources, sales, and ...
Acting National Cyber Director, Kemba Walden, discusses the new National Cybersecurity Strategy at the Center for Strategic and International Studies. How will the U.S. government move forward on ...
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