CARY, NC--(Marketwired - Dec 9, 2014) - Cicero Inc. (OTCBB: CICN), a leading provider of desktop activity intelligence and improvement software for the back office and contact center, and Teleopti, ...

Teleopti, a global leader in workforce management (WFM) solutions, has launched the first of many functionalities within its artificial intelligence (AI) initiative to enhance the capabilities of core ...

For companies like National Express the contact center is the hub of their operations - Teleopti's cloud-based technology supports automated shift creation and has the flexibility to make changes. — ...

Nexidia, a provider of customer interaction analytics solutions for business transformation, and Teleopti, a provider of strategic workforce management (WFM) solutions, today announce a partnership to ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Workforce Management Product and Market Report" report to their offering. The 2017 Contact Center Workforce ...

Calabrio has announced that it has acquired Teleopti, a workforce management software provider headquartered in Stockholm, Sweden. It says that this acquisition will build a new global standard for ...

The solution called TantaComm Manage, combines best-in-class interaction recording from TantaComm with the industry-leading WFM solution of Teleopti which improves contact center customer service, ...

NIXXIS, a Belgium based publisher of Call Centre solutions, has announced that it has established a partnership with Teleopti, the supplier of Workforce Management solutions. Advisory Alert: It has ...

- WFM Partner Enhances CyberTech's Comprehensive Voice/Data Recording Solutions Suite CyberTech, the world's fastest-growing and one of the largest call recording providers, has announced a ...