Our brains are wired to prefer predictability and to conserve energy, which makes the open-ended, real-time nature of a phone ...

With the proliferation of email, scheduling phone calls is growing more and more convoluted. About 10 years ago, I wrote an article noting that in the real estate and larger business worlds, people ...

Think AI-powered tools like Gemini and ChatGPT are only good with text-based input? Think again. They’ve now gotten significantly better at understanding and reacting to human speech − and the ...