This partnership unifies open-source voice agents with carrier-grade telephony orchestration enabling “Humans and AI ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

The Unified Communications Excellence Awards recognize organizations that have delivered exceptional unified communications ...

Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

As we continue to hear for plans by the service providers to discontinue POTS (plain old telephone service), the question of whether the traditional telephone will soon become obsolete is looming on ...

Our firm has decided to move to a full work-from-home virtual office environment, so we are transitioning our IT infrastructure out of our legacy office space and moving all needed functions to the ...

As a Linux Journal reader, you've probably stumbled across Google Android here and there. You've probably read an introductory article or maybe you even downloaded an ...

SINGAPORE--In a move to further liberalize the nation's telecommunications market, the government has announced plans to issue new 8-digit numbers to operators offering voice over Internet Protocol ...