update Telstra said today it will oppose the passage of the government's Bill which would allow it to force separation on the big telecommunications company. David Thodey, not so toothless, it seems ...

There's bill shock, and then there's bill shock. I'm sure the last thing Rayden Crawley expected when he returned from his holiday in Barcelona was to see a AU$28,000 phone bill from Telstra for his ...

The Federal Government today introduced a suite of draft laws that aim to reform the telecommunications sector and support the roll-out of the National Broadband Network (NBN). The legislation will ...

It is the second time that the government has delayed the passage of the bill, which proposes crucial changes to regulation of the telecommunications market, The Australian reports. Earlier, Senate ...

The consumer watchdog has started proceedings against Telstra, after the nation’s largest telco both permitted and profited from a third party billing service that allegedly billed customers without ...

As data usage becomes the new battleground for telcos, Telstra has announced a simplified way to tackle excess data charges, while Boost Mobile is offering its customers a Sunday freebie. Claire ...

A mum-of-three was used to paying $400 for her family’s Telstra bill. Then she opened the latest one and found it was 1000 times more expensive. Karen, from Bunbury in Western Australia, was left ...

Of these, the most alarming is that changes are being made for your “convenience” in line with customer demand. Translated, what this often means is you’re about to forced to pay for a service the ...

Telstra is really stretching out lately - another news bit, that they are upgrading their online bill payment facilities after research showed online payment as the preferred method of customers ...

TELSTRA has been hit with a record penalty after it signed its customers up for ringtones and games without their knowledge. The practice was exposed yesterday when Telstra was hit with a $10 million ...