Telstra today delivered a handful of fixes and updates to its BigPond broadband services, providing faster shaped speeds, transferable email addresses, free customer service calls and up to 15 free ...

It is also preparing to build a relationship with Facebook to allow customers to seamlessly log on to the Telstra site. The moves follow the overhaul of its My Account customer portal on the main site ...

Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume. MICHAEL BRISSENDEN: The CEO of Telstra was up early this morning to apologise to millions of customers ...

David Glance does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

Telstra claims its customers will receive better customer service after Australian call centre jobs in its Sensis advertising and directories business are outsourced to India and the Philippines.