A push to protect those who love attending live entertainment is making its way to the senate floor at the state capitol. The bill aims to prevent online ticket gouging the use of bots to buy mass ...

U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

The ticketing industry has made waves in recent years, plagued by reports of fan frustrations and poor consumer protections. Now, one of the industry's biggest players finds itself in governmental ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...

(CBS DETROIT) - A Michigan House committee approved a bipartisan plan to crack down on automated ticket bots, like the ones that snagged all the tickets for Taylor Swift's Eras Tour and drove up ...

“Any tickets that have been identified to have been purchased by bots will be refunded,” Ticketmaster U.K. recently specified of the process, “as this violates the tour’s terms and conditions.

The FTC Better Online Ticket Sales Act (“BOTS Act” or the “Act”)) prohibits the circumvention of a security measure, access control system, or other technological control measure used online by a ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.