Have you found yourself in a situation where your washer won't spin? Its probably the most common washer-killing problem ...

If you have a Kenmore Washer that has problems like it won't spin, this video is to help you ""Open Up"" the washer and put ...

Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

CR’s interactive tool leverages product costs, depreciation rates, and survey data to help you make the right choice. Plus, expert advice on what to do next. When your washing machine breaks, how do ...

Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on? Question: We bought a new GE Profile ...

(CBS) --More than 2.8 million Samsung top-loading clothes washers were recalled last November because of dangerous design defects. But 2 Investigator Pam Zekman found consumers who say the recall has ...

When the lid on Charlene Molina’s top-of-the-line Kenmore washer breaks, Sears doesn’t do anything about it. Why is it so hard to replace the shattered glass on her appliance? Q: We have a ...