The lack of adherence to usability testing standards among several widely used electronic health record (EHR) products that were certified as having met these requirements may be a major factor ...

Pew Charitable Trusts says not enough attention is being paid to electronic health record usability from a safety point of view. And given that federal certification requirements don't address two key ...

The Usability Testing Certification establishes expertise in evaluating interface design, navigation efficiency, and end-user satisfaction. Recognized by product development and UX specialists ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

Developing information systems is a high-risk occupation and user acceptance testing (UAT) is the backstop that can avoid disasters. Not convinced? In June 2012, the interruption to NatWest and RBS ...

Usability testing shows how well a solution meets people's needs and highlights areas for improvement. Here are seven areas to watch. An essential part of a user-centered design process is assessing a ...