If an atypical noise emanates from your car, the most talented mechanic is unlikely to diagnose what needs fixing by looking at it from the outside. The story is similar for a broken work process.

"Process mapping on steroids." That's how John Dyer used to describe value stream mapping back when VSM was just beginning to assert itself as a new continuous improvement tool and process mapping was ...

This course introduces value stream mapping (VSM) and its place within the overall problem-solving methodology of Lean: a diagnostic tool for identifying and quantifying waste in a process, and the ...