Reframing "business development" as "value development" is essential in capturing the transformative nature of the role in contemporary business environments. The shift reflects a departure from the ...
Corporate executives, the management consultants who advise them, and the financial industry executives who help corporations finance their capital investments tend to believe that whenever their ...
In today’s business environment, sustainability is no longer a side agenda, and artificial intelligence is no longer a ...
Capitalism, as Peter Drucker remarked in 1954, is in the first instance about creating value for customers. The significance of his dictum becomes ever more important in the fast-changing ...
A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...
Customer focus no longer means just researching current and future needs in order to design expected or desired goods and services. Instead, a rising trend in business today is co-creating value with ...