Verizon offers customers credit
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Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues. In an update on X today, Verizon said it is "working on the issue."
While Downdetector did receive a spike in user error reports for T-Mobile and AT&T, at this time, Verizon seems to be the only major mobile carrier suffering an outage. In a statement on X, T-Mobile said that its network was functioning normally at this time.
Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the massive Verizon outage.