CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

VoIP is well known among carriers and service providers as a powerful enabler of new services, as well as a cost-reduction mechanism. The technique of using IP peering to pass VoIP traffic was ...

Enterprises don’t need to be convinced that making their workforce more mobile with wireless technologies is a good thing. What they do need is a way to make these technologies work together ...