To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

When the sociologist Diane Vaughan came up with the term “the normalization of deviance,” she was referring to NASA administrators’ disregard of the flaw that caused the Challenger space shuttle to ...

The old adage, "familiarity breeds contempt," rings eerily true when considering the dangers of normalizing deviance. Coined by sociologist Diane Vaughan, this phenomenon describes the gradual process ...

In recent years, the normalization of anxiety medication has significantly reshaped the landscape of mental health treatment. Previously, discussions about psychotropic medication were often shrouded ...