Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Having to work with frustrating people is simply part of life. You can't escape them. But you also don't have to grin and bear the stress as if you have no choice. While researching for my new book, ...

Five science-backed strategies for getting along with anyone. Oscar Wilde famously noted, “Some cause happiness wherever they ...

MOBILE, Ala. (WALA) - “Life is just better when you have to interact with fewer complicated individuals.” – 82% of working Americans. Unfortunately for those of us who prefer smooth sailing, this ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. Interacting with difficult people can feel like trying ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...