One of the irritating things about living in the walled garden that is iOS is that Apple isn’t super-forthcoming with human-readable diagnostic information. Fortunately, the internet is usually a ...

Yesterday I wrote about Forensic Scientist Jonathan Zdziarski's presentation at HOPE/X where he demonstrated "a number of undocumented high-value forensic services running on every iOS device" and ...

In what appears to be a response to allegations of installing "backdoor" services with the intent to harvest data from iOS devices, Apple on Tuesday posted to its website an explanation of three ...

Apple has reportedly completed a diagnostics solution for iOS that will enable users to send reports to Apple about their device remotely, obtaining useful tips and repair information when needed. Joe ...

While reports claim Apple is looking to remotely address iPhone and iPad issues with a Web-based service, the company is already utilizing the same technology for some repairs conducted in its retail ...

As iOS battery issues persist, Apple has issued another statement regarding the iPhone shutdown plague affecting many iPhone 6s owners. The company says it plans to release a new diagnostic tool with ...

Hardmac reports that Apple has made an internal announcement that it has completed work on tools that will allow support technicians to utilize remote diagnostics on iOS devices, receiving key ...