Salesforce Gets Serious About AI Agents: Headless 360 Opens Platform via API

Salesforce provides core functions of its platform via API with "Headless 360" and enhances the development environment with ...
PC Tech Magazine

Dynamics 365 Salesforce Integration: Why Most Businesses Get It Wrong and How to Get It Right

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...
CMSWire

Twilio Launches Flex SDK, Salesforce Voice Integration to Unify CCaaS and CPaaS

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.
Yahoo Finance

Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted strong interest but underscored that these offerings still contribute less than ...
SiliconANGLE

Salesforce and Databricks expand partnership with new platform integration

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...
InfoWorld

MuleSoft Agent Fabric adds new ways to keep AI agents in line

Salesforce first sought to tackle AI agent sprawl last year with Agent Fabric, a suite of capabilities and tools inside its ...
NDTV

Data Integration Salesforce

Slack has announced new AI-powered features aimed at creating an “agentic OS” experience. Integrating Salesforce tools such as Sales, IT, HR, and Tableau, Slack now enables users to perform AI-driven ...
Computer Weekly

Dreamforce 19: Salesforce promotes enhanced MuleSoft data integration

Salesforce has announced some enhancements to its MuleSoft data integration software on the eve of its annual Dreamforce conference in San Francisco. MuleSoft, which Salesforce acquired in May 2018, ...