Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

AI chatbots have become an essential part of my daily workflow. I use ChatGPT extensively for work, analyzing massive Excel spreadsheets of site traffic data, creating article outlines, and generating ...

ROCHESTER, N.Y. – Artificial intelligence is making its way into almost all areas of our lives. So, what are the signs that AI is impacting social-emotional well-being? A Nazareth University professor ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...

A health care chatbot can be a patient's first point of contact for some sensitive conversations from mental health to billing, a new CU Anschutz study has found. Subscribe to our newsletter for the ...