For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...