PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

The traditional model of legal practice often left clients in the dark-waiting for phone call updates, unsure of next steps, ...

Elizabeth Warren was 'completely wrong' about Social Security phone data, says commissioner Frank J. Bisignano after audit ...

Investing in fleet automation allows waste transportation providers to be more competitive, maintain service reliability, and ...

India is rewiring trust into phone calls with verified number series, spam reporting tools, and identity checks, aiming to curb fraud, calm call screens, and save billions.

Robocalls, those annoying unknown numbers that can pop up several times a day on a person’s cell phone, are being targeted again by the office of Oklahoma Attorney General Gentner Drummond. Oklahoma ...

Sterling Heights Police Chief Andrew Satterfield said in December that the city is investigating or has investigated 23 cases ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

Social Security Administrator Frank Bisignano recently published an op-ed defending the Trump administration’s handling of ...

The Smith County property tax deadline is Jan. 31, but this year changes at the post office could affect when residents ...