At Knowledge 2024, ServiceNow, the AI control tower for business reinvention, announced an expanded strategic alliance with Microsoft—one signaling a new era of collaboration between two of the most ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

ServiceNow can’t catch a break. The software company’s earnings report beat expectations but investors are shunning the sector and still look wary of its acquisition strategy, sending shares lower on ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...

ServiceNow has disclosed details of a now-patched critical security flaw impacting its ServiceNow artificial intelligence (AI) Platform that could enable an unauthenticated user to impersonate another ...

Cybersecurity researchers have discovered three malicious npm packages that are designed to deliver a previously undocumented malware called NodeCordRAT. The names of the packages, all of which were ...

ServiceNow’s stock saw a rare double-digit percentage drop on Monday, and two factors seem to be driving the pressure. One is a report from Bloomberg News from over the weekend, which said the ...