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Analysts see ServiceNow upside from AI renewals

ServiceNow may see a performance lift later this year as customers that tested its ...
Business Insider

How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI approach focuses on internal testing before external customer rollouts. The software company said it launched more than 240 AI uses between 2023 and December 2025. Kellie Romack, the ...
AOL

ServiceNow CEO says that new college graduate unemployment could reach 30% thanks to AI automation

AI tools are already spurring fierce job competition among Bambi-legged Gen Zers hoping to land their first entry-level job out of college. And the situation could get even worse, one tech boss is ...
Business Wire

NTT DOCOMO, StarHub, and ServiceNow keep travelers connected with autonomous roaming resolution using ServiceNow CRM

BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: NTT DOCOMO, StarHub, and ServiceNow, the AI control tower for business reinvention, today introduced a joint initiative to keep travelers ...
VentureBeat

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...
Forbes

ServiceNow’s AI Strategy Fuels Strong Q4 Earnings As Enterprise Adoption Accelerates

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying ...
TechCrunch

ServiceNow inks another AI partnership, this time with Anthropic

ServiceNow announced a deal with major AI player Anthropic just a week after it announced a partnership with OpenAI. Enterprise workflow software company ServiceNow has entered into a multi-year deal ...
VentureBeat

ServiceNow positions itself as the control layer for enterprise AI execution

ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails ...
Invezz

Here’s why the ServiceNow stock price is tanking

ServiceNow stock price continued its freefall, reaching its lowest level since November 2023. The decline has mirrored that of other software companies like Adobe and Intuit. Technical analysis ...
Dark Reading

'Most Severe AI Vulnerability to Date' Hits ServiceNow

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...
GovCon Wire

ServiceNow to Acquire Armis for $7.75B

Artificial intelligence platform developer ServiceNow has agreed to acquire Armis for $7.75 billion in cash to expand its security workflow offerings and drive artificial intelligence-based proactive ...