Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Some women with complex chronic illnesses are using chatbots to search for diagnoses or relief from their symptoms. By Maggie Astor When Margie Smith got sick in 2022, she sought help from a parade of ...

They are designed to text and talk like real people but they are chatbots powered by artificial intelligence. More and more people are using them as companions, some sharing their most intimate ...

Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.