The benefits of a single service desk platform: A CIO’s perspective on OpenText Service Management
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YouTubeOpenText
The benefits of a single service desk platform: A CIO’s perspective on OpenText Service Management
Shannon Bell, EVP & CIO at OpenText, shares insights on how OpenText successfully rolled out a single service desk across all corporate functions—from HR to IT, finance, and facilities—using OpenText Service Management. Without complex customizations, this flexible, low-code platform empowers business functions to take ownership and pride ...
54.4K viewsMar 18, 2025
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