Kudos to our Computer-Aided Dispatch (CAD) and Information Technology (IT) techs and dispatchers for adapting and overcoming the challenges of today's CrowdStrike issues. Our dispatch partners had their Mobile Computer Terminals (MCTs) serviced in a drive-through format. Our techs were quick and efficient in getting 75-100 vehicles through today, with multiple computer terminals being fixed. All units voiced status changes, and dispatch relayed comments as needed until the computer terminals wer

Public Safety Telecommunicators are masters at multitasking but how do they do it? Screens. Lots of screens. Our telecommunicators work off of five monitors so they can constantly keep all of the various programs they use up and visible. April shares with us some of the programs telecommunicators have on their screens at any given moment, one of those being CAD (computer-aided dispatch). | Pinellas County Sheriff's Office