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🎬 Effective Complaint Management – July 11, 2025 From the grand entrance of the venue to the hands-on learning in the training room—this reel captures the full TFL experience. ✨ Participants dove into real-world role plays, shared honest reflections, and faced tough customer scenarios head-on. All part of helping frontliners stay calm, clear, and confident under pressure. 💬💼 High energy, practical learning, and a setting that inspires excellence. This is how we do it at TFL. 🙌 #ComplaintMana
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